Information to our patients about the Coronavirus
As we continue to monitor global developments related to the coronavirus (COVID-19), our priority at RMA of New York remains the same: the health and safety of our patients and staff, as well as providing you with a positive experience. To follow guidance from the Centers for Disease Control (CDC), World Health Organization (WHO), and local public health authorities, we are enhancing our screening policies and procedures to mitigate risks to you. These safety precautions will be reviewed by our medical advisory board daily.
Until further notice, any patient who has traveled to, from, or through mainland China, Iran, Japan, South Korea, any country in Europe and the United Kingdom within the past 15 days will have treatment postponed. This includes traveling on connecting flights through these areas or coming in to contact with people who have traveled to, from or through these countries. The CDC characterizes contact with an individual as coming within six feet (two meters) of a person.
Cycles will also need to be postponed for any person who within the past 15 days has had contact with, or helped care for, anyone suspected or diagnosed as having COVID-19, or who is currently subject to health monitoring for possible exposure to COVID-19.
Based on CDC guidance, we are making every effort to limit social exposure and virus transmission. We ask that whenever possible, partners or friends refrain from accompanying you to office visits. As often as possible, and without compromising your care, your conversations with nurses and IVF and financial coordinators will be held via telephone or web conference.
As a reminder, we have also increased secondary health screening requirements. In advance of visiting one of our offices, you will be asked questions regarding symptoms and travel history and may be sent home if you exhibit flu-like symptoms or fever.
Although we already exercise sanitary precautions in our daily procedures, we are undertaking additional strategies to minimize risk, including extra cleanings of patient waiting areas, pens and clipboards, doorknobs, bathrooms, and all points of contact between staff and patients.
You can contribute to a healthy environment by taking a few simple steps:
- Make sure to wash your hands thoroughly with soap and warm water for at least 20 seconds after using the restroom and before and after any meal or snack.
- Cover your nose and mouth with a tissue (or with your upper sleeve) if you need to sneeze or cough. Avoid sneezing or coughing into your hands or without covering your nose and mouth.
- Use hand sanitizer as often as possible. Rub the gel thoroughly, and in-between your fingers, until your hands are dry.
We have elected to take these precautionary steps due to the recent increase in coronavirus cases around the world so that we can all do our part to minimize spread of the virus and to ensure the continued safety of both patients and staff. Your health and success is our priority.
If you have any further questions regarding your care, cycle, or how this may affect you as a patient please call us at 212-756-5777.
Facts about COVID-19 Coronavirus:
- The Centers for Disease Control and Prevention (CDC) website is the recommended source for up-to-date, detailed information about COVID-19.
- The vast majority of people who contract COVID-19 will not require hospitalization; symptoms are often mild enough that one can recover at home.
- If you have flu-like symptoms, please seek medical care (we advise that you call your primary care physician’s office ahead of your visit).
- The steps to protect yourself from COVID-19 are generally the same as those for the flu.
- The best prevention is through washing your hands often with soap and water for at least 20 seconds, or with an alcohol-based hand sanitizer if soap and water are not available.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash and wash your hands. If you don’t have a tissue available, cough or sneeze into your elbow.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- The CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory illnesses, including COVID-19; facemasks should be used by people who show symptoms of these diseases to help prevent the spread of the disease to others.
- EPA’s Registered Antimicrobial Products for Use Against Novel Coronavirus
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